The differences between accessible and inclusive design is in equity: accessible design gives all people some value, inclusive design gives all people all value. Inclusive design is the practice of creating systems to be as fair as possible by removing any barrier that might prevent a person from getting the most benefit possible. There are many ways to split those hairs, but for this post I’ll define inclusive design as follows: Inclusivity is often used interchangeably with accessibility in discussions of design. My takeaway: inclusive design underlies every aspect of the Tokyo subway system. I spent hours on trains during my stay, plenty of time to consider and document the system. With the exception of one service outage, I didn’t get lost. But despite the stunning complexity of the Tokyo subway, I felt comfortable and confident riding throughout the city. Despite riding the New York City subway daily for half a decade, I still get lost from time to time. Despite having fewer lines and less track than the NYC Subway, the Tokyo system serves 1 billion more passengers per year - a total of 2.7 billion passengers annually 2. The largest of these stops, Shinjuku Station, ties multiple subway lines to commuter rail and bus, all underneath a massive shopping district. Tokyo’s subway system is incredibly extensive: multiple private and public companies operate hundreds of stops between more than 15 separate lines. And while I have many many great memories of the city, I’m particularly eager to share my impressions of the Tokyo subway 1. Until the last few days of 2018, I had never been to Tokyo - or, for that matter, any city as large as Tokyo. For the past two weeks, I’ve been exploring Tokyo.
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